LinkedIn Jobs: callcenter

Showing posts with label callcenter. Show all posts

Friday, 31 March 2023

Contact Center Agent at EBank

By LinkedIn Jobs March 31, 2023 callcenter, egypt

EBank is hiring “Contact Center Agent" with the below requirements:

• Answering Customer Calls

•Handling Customers issues with efficiency and Proper way

•Providing customers with the organization's service and product information

•Followingup complicated customer calls when required

•Completing call notes and call reports as necessary and updating the minthe CRM

Job Requirements:

•Graduates Only

Very Good Command of English level

•Completed or Exempted from the military Service “If Male"

•Good Communication skills

•Ability to work in rotational shifts

•Good Negotiation skills

Job Location: Cairo

If you’re interested please send me your CV on: Recruitment@ebank.com.eg

JOIN OUR TELEGRAM CHANNEL FROM HERE

Call Center Trainer at Emaar

By LinkedIn Jobs March 31, 2023 callcenter, egypt

Emaar is hiring Trainer for the Call Center Department with the following Job Scope:

- Delivering full soft skills and product knowledge Training
- Reports the quality of training
- Monitoring, coaching, briefing team whenever required
- Full responsibility of trainees during the nesting period
- Training vendors' trainers
- Attending training sessions delivered by the vendors
- Being fully responsible for the Knowledge Base on daily basis
- Being the technical PoC for the call center
- Getting all the updates from each department and cascading to call center
- Creating and editing the training material
- Reviewing every training content created by the vendors
- Creating training agenda and customized goals
- Being the knowledge keeper in the call center

Skills & Qualifications:
- University graduate
- Call Center Back ground is a must
- Training experience is a must
- Very good spoken and written English level
- Very good presentation Skills
- Excellent communication skills

*Interested candidate should apply on: careersmisr@emaar.com

JOIN OUR TELEGRAM CHANNEL FROM HERE

Call Center Agent at Orascom Services

By LinkedIn Jobs September 12, 2022 callcenter, egypt

Orascom Services is looking to hire a Call Center Agent.

Responsibilities:
· Manage amounts of inbound and outbound calls in a timely manner.
· Provide accurate, satisfactory answers to the customers’ queries.
· Identify customers’ needs, clarify needed information.
· Build sustainable relationships and engage customers by taking the extra mile.

Requirements:
· Related Bachelor’s Degree.
· Excellent command of English written and spoken.
· 1 to 3 years of experience in the same field.

Interested candidates kindly send your updated CVs to careers@orascomservices.com and mention “Call Center Agent” in the mail subject.

JOIN OUR TELEGRAM CHANNEL FROM HERE

Fleet control Tower Agent at PepsiCo

By LinkedIn Jobs May 13, 2022 call_center, callcenter, egypt

Great opportunity for all fresh graduates to start their careers at PepsiCo Global Business Services in Cairo.

PepsiCo is looking to hire Fleet control Tower Agent with the below qualifications:
· English Speaker
· 0-1 year of experience in a call center or shared services environment.
· Basic computer knowledge with the ability to learn and work on different systems and apps.
· Rotational shifts
· Reporting and analytics basics are required

If interested, please send your updated CV to Hoda.Kamel@pepsico.com & Mention the job reference "Control Tower Agent" in the e-mail subject.

JOIN OUR TELEGRAM CHANNEL FROM HERE

Back Office Executives at Etisalat Global

By LinkedIn Jobs October 11, 2021 callcenter, CS, egypt

Etisalat Global Services is hiring back office executives for non-voice account (Email & Chat)

Job requirements:
1)Graduates ONLY of any major
2)Excellent to Fluent in English is a MUST
3)Males ONLY, Max age 31
4)No previous experience needed
5)Must be ready to start immediately

Job benefits:
1)Net salary 6300 EGP/Month (5500 basic, 800 KPI’s)
2)Social and Medical insurance
3)Free VPN line

Location:
Maadi (Transportation isn’t provided)

To Apply send your cv mentioning the title in the subject on:
Nada.tawfik@etisalat.com

JOIN OUR TELEGRAM CHANNEL FROM HERE

Open Vacancies at Premium International

By LinkedIn Jobs October 18, 2020 Admin, callcenter, collection, CS, egypt, sales

Premium International is hiring the following positions

1- Receptionist (1-3 yrs of Exp)- (Females Only)
2-Sales Representative "Outdoor" - "Cairo - Mansoura
" (1-3 yrs of Exp)
3-Call Center Agent (6 Months -2 yrs of Exp) - (Cairo)
4-Collection Agent (6 Months -2 yrs of Exp)
5-Corporate Contract Supervisor/Specialist (B2B Sales)
(3-5yrs of Exp)
6-Customer Service Agent (Males Only) - (Mansoura
Branch)

-Education: Bachelor Degree
- Max Age: 26yrs

-Location: Head Office - Dokki
-Working Hours 8.5 H's

- Days off :2 days off
- Skills: good command of English, Good or very good Computer skills (MS Office).

- Attributes: Positive attitude, organized, attentive to details, Solving Problems.

If interested please send your Updated CV to
"Ahmed.Talaat@premiumcard.net"
(Mentioning The Job Title).

Telephone operator staff at Concorde El Salam

By LinkedIn Jobs September 25, 2020 call_center, callcenter, egypt, operations

Good opportunities to join Concorde El Salam Sharm El Sheikh Hotel in Front Office Department.

Required :
Telephone operator staff fresh gratuated,or with experience.
Concierge Staff
ENGLISH language is a must

Second language is preferred

Send CV to :
Fomanager.sharm@concorde-eg.com

Open Vacancies at Ticketsmarche.com

By LinkedIn Jobs September 16, 2020 Admin, callcenter, egypt, finance, Financial, socialmedia

Ticketsmarche.com is hiring!

We are looking for enthusiastic fresh grads and young professionals to join us. Available vacancies are:

- Junior Account Executive/s.
- Account Manager.
- Operations Executives.
- Call Center Supervisors.
- Social Media Specialist.
- Office Manager.

If you or someone you know of is interested to work hard and learn much, please send the CV, referring to job you are applying for in the email subject to PA@ticketsmarche.com

Senior Sales Operation Specialist at Fawry

By LinkedIn Jobs September 15, 2020 callcenter, egypt, sales

Fawry is now hiring "Senior Sales Operation Specialist" with the following criteria :

Job Description:
· Daily market review
· Handling internal technical issues with the support team.
· Preparing daily, weekly & monthly reports.
· Analyze reports and market activity.
· Create weekly dashboards for channel reporting.
· Responsible for maintaining, analyzing, and reporting of all metrics to internal, external senior management.

Qualifications:
· Bachelor degree
· 3-4 years of experience, preferred in call center reporting, workforce, insight team
· Excellent knowledge of Excel, Outlook, PowerPoint, and Access preferred to have a knowledge of power bi .
· Excellent Communication Skills (verbally and written).

Work location Smart village
Interested candidates, kindly send your updated CV to the following email: nouran.medhat@fawry.com

Call Center Agent at Badr for food industries

By LinkedIn Jobs July 25, 2020 call_center, callcenter, egypt

Badr for food industries is looking for "Call Center Agent" with below criteria:-

Job conditions:-
Working hours from 10:00 am to 10:00 pm
- Work from home at Saturday (extra work from home days might occurs according to business need) - Weekend at Friday
- Competitive salary
- Social and medical insurance

Job Description:
- Managing inbound calls in a timely manner.
- Managing outbound calls to activate sales with customers
- Answer customer inquiries and orders at the company social media channels
- Providing courteous and professional phone support to customers.
- Updating customers account data, as required.
- Assist in resolving customers inquiries/complaints .
- Maintains and improves quality results by adhering to standards and guidelines.

Job Requirements:
- Experience more than 1 year (in call centre and telesales)
- Excellent Communication Skills.
- Good English Level
- Professional in Microsoft Word and Microsoft Excel.
- Telesales experience is a plus
- Good data entry and typing skills

If you are matching our criteria kindly send us your updated CV mention job title and current salary at subject bar at marlo.salama@bfi.com.eg