Showing posts with label CS. Show all posts
Showing posts with label CS. Show all posts

Sunday, 19 January 2025

Open Vacancies at Mabany Edris

Mabany Edris is currently hiring for the following vacancies! 

1- Chairman Assistant & Admin Manager: 7+ yrs (Sheikh Zayed)
2- CRM Manager: 6+ yrs (Sheikh Zayed)
3- CRM Executive: 1-2 yrs (Sheikh Zayed)
4- Technical Office Architecture Engineer: 5+ yrs (North Coast)
5- Treasury Accountant: 3+ yrs (Sheikh Zayed)
6- Project Accountant: 3+ yrs (Sheikh Zayed)

If you're interested, please send your updated CV on: recruitment@mabanyedris.com with mentioning the job title in the subject line.

Sunday, 15 December 2024

Customer Service Officer at Marakez

Vacancy: Customer Service Officer (Face to Face) at Marakez
Location: Mall of Arabia

Part of the duties/responsibilities:
- To interact with customers as per the customer service standards.
- To maintain the Mall's image by complying with appearance and attendance standards.
- Maintain a thorough knowledge of Mall of Arabia services, facilities, stores/locations and promotional activities to handle product and service inquiries and update the database sheet on daily basis at all desks.
- Proactively solicit feedback and suggestions while making regular surveys with customers to enhance our services.
- Coordinate with Customer Service Manager and internal departments with regard to the Mall’s reporting process and response procedures and maintain a clear understanding of customer services role and areas of responsibility (such as store guide, lost and found, taxi, extend assistance to handicapped or special needs customers.
- Create memorable customer interactions, assist customers and provide excellent customer service by providing directions, information, answering questions, and performing other Mall’s specific duties as assigned in a pleasant matter reflecting warm hospitality.
- Solve and report the customer complaints and problems on the spot, and adhere to a time frame for the escalated complaints to the supervisory or managerial level.
- Assist with Tenants’ memos whether creation or distribution.
- Assist the marketing team in their promotions, activities conducted in the mall.

Qualifications:
- Bachelor’s degree in management, business administration
- 0-2 years of experience in the Customer Service field.
- Experience handling customers’ complaints
- Excellent communication and interpersonal skills.

Candidates who fit the profile please send your CV to: careers@marakez.net

Sunday, 11 August 2024

Training Operation Specialist at AMIT

#AMIT-Learning looking for a - Training Operation Specialist !!!

Job Requirements:
. 1 Years of Experience in Customer Service or a related field Excellent organizational and project management skills
. Strong communication and interpersonal skills

If you're interested, please send an updated CV, mentioning the title in the subject: ahmed.abdelhameed@amit-learning.com
WhatsApp: 01040098938

Client Excellence Sr Executive at NAIA Developments

NAIA Developments 
 
Promising opportunity at NAIA Developments, Commercial Sector.

We are looking for a #Client_Excellence_Sr_Executive 
Exp: 4-7 Years 
and based in our prime location at (New Cairo)!

If you are fit to the job, kindly send your updated CV. to: careers@naiadevelopments.com and mention the job title in subject field.

Saturday, 29 June 2024

Open Vacancies at LMD


LMD is looking for passionate and driven individuals to join our ever-expanding team.
Now hiring

•Corporate Finance Manager
With 5-7 years of experience 

•Financial Analyst 
With 1-3 years of experience 

•Corporate Lawyer 
With 5 years of experience 

•Basic SAP System Administrator
With 1-3 years of experience 

•Head of client relations
With 10+ of experience 

•Marketing Manager
With 8+ years of experience 

•Marketing Supervisor 
With 5 years of experience 

Apply now at: recruitment@lmd.com.eg

CSR Specialist at MPED


Are you passionate about sustainability and making a positive impact? The Ministry of Planning & Economic Development (MPED) is looking for a dedicated CSR Specialist to join our team:

What You’ll Do:
*Innovate CSR Programs: Research, propose, and manage impactful initiatives that drive social responsibility.
*Track & Report Impact: Measure the success of our programs and communicate progress to our stakeholders.
*Build Relationships: Forge strong connections with NGOs, community partners, and other key stakeholders.
*Promote Awareness: Champion our CSR efforts internally and externally through creative communication and outreach.
*Stay Ahead of Trends: Keep up with the latest CSR trends and integrate best practices into our initiatives.
*Support Reporting: Assist in crafting detailed reports on our social and environmental performance.

What We’re Looking For:
*A bachelor’s degree in business administration, sustainability, or a related field.
*6 years of experience in CSR or a similar field.
*Excellent writing skills in Arabic and English.
*Proven experience in developing and executing CSR programs.
*Strong research and analytical abilities.
*Outstanding communication and interpersonal skills.
*Ability to juggle multiple projects and work independently.
*A genuine passion for social responsibility and sustainability.

Ready to Make a Difference?
Send your resume to: hr@mped.gov.eg and mention the vacancy name in the email subject.

Sunday, 10 March 2024

Customer Service Vacancies at Speedaf


 
مطلوب للتعين "موظفين لخدمة العملاء" لشركة Speedaf Express.

- المسؤوليات :
 1- إجراء مكالمات هاتفية يومية ما يقارب "200 مكالمة" يومياً.

- متطلبات :
1- درجة البكالوريوس .
2- أن يمتلك مهارات التواصل .
3- سرعة التعلم والعمل بجدية ومسؤولية.
4 - مكان العمل : أكتوبر ويوجد لدينا انتقالات .
5-مقيم بالقاهرة فقط .
6- خبره فى الكول سينتر لا تقل 6 شهور 

- الفوائد :
1 - الراتب الثابت + حوافز
2- التأمين الاجتماعي والطبي .
3 - ساعات عمل ثابتة وأيام ثابتة .للتواصل
 ايميل : dina.noreldin@speedaf.com
واتس اب : 01016066648


Saturday, 25 November 2023

Customer Service at El-Wardany Group


El-Wardany group is hiring Now!
#Customer_service _ 1-3 years of experience, Real Estate Experience is a MUST.

If you interested Send your CV with recent photo on
hr@elwardany-group.com
Mentioning the job title in the subject
or
01014722253

Saturday, 13 May 2023

Open Vacancies at NEWGIZA

NEWGIZA is now hiring the following:

#Technical-Handover_ Engineer
 #Bachelor's degree in architecture/Civil engineering.
  #At Least 3 years Experience
 
 #Client-Relations-Executive 
 #Bachelor’s Degree in Business Management or a related field.
  #Knowledge of customer relationship management (CRM) practices.
 #Good working knowledge of MS office
 #At least 2 years experience as a Client Relations Specialist
  
  Location : 6 October
 
If interested please send your resume to: recruitment@newgiza.com, please mention the required position in the subject.

Sunday, 5 February 2023

Customer Relations Specialist at Roots

A well known Agricultural company in Ismailia is #Hiring Customer Relations Specialist dealing directly with our foreigners customers.

Job Responsibilities:
· Develop strong and trusted relationship with customers through timely and accurate communications.
· Manage current customers calls/emails to ensure excellent customer service and satisfaction.
· Attend and conduct orders status and review meeting with customers.
· Maintain and update documents related to customer accounts and business reports.
· Develop new business opportunities in every customer communication.
· Coordinate calls, meetings and communications between management and customers.
· Ensures that appropriate actions are taken to resolve customers problems and concerns.
· Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
· Attends meeting with potential customers in order to start new business relation.
· Taking potential customers into factories/farms visits and make a full orientation.
· Acts as first contact point for customer claims for notification and reception of claims and respective document collection.
· Collaborates closely with Operations, Sales, and other departments for smooth handling of shipments with continuous updates
· Proactively informs customer on shipment status, exceptions and provides timely updates on incident solution.
· Preparing invoices for existing customer orders upon request.

Requirements:
· Bachelor’s degree holder
· Proven experience in customer relations/Services field
· Fluent English is a MUST
· Proficiency at MS Office: Word, Excel, PowerPoint is a MUST
· Strong communication/Negotiation/Presentation skills.
· Well presentable, Excellent confident speaker.

· Gender: Female
· Age Criteria: 26yrs MAX
· Preferably Ismailia gov. resident.

Work conditions:
· Work location: Ismailia
· Day off: One day off [Friday]
· Attractive salary package
· Private Phone/SIM
· Transportations allowance for [Non-residents in Ismailia]

Interested and qualified candidates should send their CV with a recent photo to:
hr@rootsagriculture.com using [CR Specialist] as the subject of the mail.
Application deadline 10th February, 2023.

Sunday, 29 January 2023

Customer Service Officer at Egyptian Arab Land Bank

Egyptian Arab Land Bank is looking to hire a Customer Service with the below requirements:

Bachelor’s Degree in Finance, Accounting or Business Administration.
1-3 years of experience .
Strong communication skills ,problem solving and positive attitude.

Interested candidates please apply to: careers@ealb.com.jo and mention the job title in the email subject.

Friday, 4 November 2022

Customer Care Agent at Medmark

Medmark is hiring :
"Customer Care Agent"

Location: Mohandesin

Qualifications:
- FRESH GRADUATES are welcome to apply
- Excellent English language

Benefits:
- NO ROTATIONAL SHIFTS
- 2 Fixed days off (Fridays and Saturdays)

If you're interested, Kindly send your resume to: j.ragy@medmark.eg & mention the job title in the subject line.

Monday, 4 July 2022

Customer Experience Manager at MaxAB


MaxAB is hiring a Customer Experience Manager

Main Duties:
Oversee and undertake other activities as required in order to gauge customer feedback and make sure that this is used effectively. 

This will include postal surveys, one-to-one interviews and focus groups, and on-line methods of engagement, including the use of social media.

Send your CV via email to salma.yacout@maxab.io and mention the job title in the email subject

Saturday, 19 March 2022

Open Vacancies at MG Developments

MG Developments is Hiring:

-Sales Team Leader
-code: 101
-Minimum years of experience: 5

-Senior Sales
-code: 102
-Minimum years of experience: 3

-Sales Executive
-code: 103
-Minimum years of experience: 2

-Senior Digital Marketing
-code: 202
-Minimum years of experience: 5

-Senior Marketing Executive
-code: 203
-Minimum years of experience: 5

-Telesales Team Leader
-code: 301
-Minimum years of experience: 4

-Telesales Executive
-code: 303
-Minimum years of experience: 2

-Operation Manager
-code: 400
-Minimum years of experience: 5

-Sales Operation Specialist
-code: 402
-Minimum years of experience: 3

-Front Desk Executive (Males or Females)
-code: 403
-Minimum years of experience: 2

-Customer Relations Specialist
-code: 502
-Minimum years of experience: 3

-Handover Executive
-code: 503
-Minimum years of experience: 2

-Senior Contracts
-code: 602
-Minimum years of experience: 5

-Contracts Specialist
-code: 603
-Minimum years of experience: 2

Please send your CV with your updated picture, and write job code and title in subject to:
jobs@mg.com.eg
Note: hiring positions are for both Nasr City and New Cairo branches.

Saturday, 27 November 2021

Open Vacancies at Buseet


Buseet is hiring the following positions :

1)Head of Customer Success 
2) CSM 
3) Head of Operation 
4) Supply Acquisition Manager 
5) Senior Area Manager 
6) Supply Acquisition Specialist 
7) Ops. planning lead 
8) live Ops. Agent

- Location is Maadi

If you are interested, please send your CV to (ahmed.mohamed@buseet.com) Mentioning job title in the subject line.

Open Vacancies at Coca-Cola Egypt

Coca-Cola Egypt is hiring the following positions:

1- Credit Customer Relationship Manager.
2- Credit Customer Relationship Officer.
3- Customer Service Representative

The candidates must have previous banking experience. If you are interested to apply, kindly send your CV at ehab.gamal@cocacolaegypt.com and please mention the job title in your email subject line.

Saturday, 13 November 2021

Customer Experience Director at Orascom Development


Orascom Development is seeking to hire Customer Experience Director with at least 10 years experience in the same field , fluent English and regional experience is a must please. 

If interested send your resume through careers@orascomhd.com mentioning "Customer Experience Director" in the Subject.

Saturday, 16 October 2021

Open Vacancies at KHAZNA


KHAZNA is HIRING !!!
- Customer Care Agents
- Data Entry Specialists

Qualifications:
- Bsc Degree in any Feild
- Good Comand of English
- Excellent Computer Skillls

Location: Tahrir (Greek Campus)
HURRY UP and send your updated resume to careers@khazna.app

Monday, 11 October 2021

Back Office Executives at Etisalat Global

Etisalat Global Services is hiring back office executives for non-voice account (Email & Chat)

Job requirements:
1)Graduates ONLY of any major
2)Excellent to Fluent in English is a MUST
3)Males ONLY, Max age 31
4)No previous experience needed
5)Must be ready to start immediately

Job benefits:
1)Net salary 6300 EGP/Month (5500 basic, 800 KPI’s)
2)Social and Medical insurance
3)Free VPN line

Location:
Maadi (Transportation isn’t provided)

To Apply send your cv mentioning the title in the subject on:
Nada.tawfik@etisalat.com

Saturday, 3 July 2021

Customer Service Manager at M squared

M squared Hiring Customer Service Manager ( Real Estate Experience)

Job Duties:
1. Overseeing the relationship with customers handled by the Customer Service team.
3. Knowing the competitors and strategizing accordingly.
4. Creates and presents business cases and actionable recommendations around improving retention and satisfaction to leadership.
5. Manage Voice of the Customer through Quarter satisfaction survey (Via phone, Emails, and face-to-face meetings).
6. Central coordinator between the departments and the clients in case of conflicts.
7. Motivate, inspire and enable the Customer Service team to deliver value and solutions for business concerns.

Job Requirements:
· Bachelor’s degree
· Minimum of 7 years experience in real estate is a must
· Strong interpersonal and Leadership skills.
· Maintain a positive attitude focused on customer satisfaction.
· Must be highly detail-oriented and have the ability to effectively multi-task.
· Strategic thinker and ability to analyze and solve problems quickly.

interested candidate sends their resume to careers@msquaredev.com