We’re Hiring: Customer Retention Officer at Abu Dhabi Islamic Bank (ADIB)
Are you passionate about building strong customer relationships and driving loyalty in a competitive financial landscape? Abu Dhabi Islamic Bank (ADIB) is looking for a Customer Retention Officer to join our team and play a key role in ensuring our valued customers remain at the heart of everything we do.
Key Responsibilities:
• Proactively engage with customers to understand their needs and provide tailored banking solutions.
• Resolve customer concerns with empathy and efficiency to ensure a seamless experience.
What We’re Looking For:
• Strong communication and interpersonal skills.
• Proven experience in customer service, retention, or relationship management.
• Problem-solving mindset and ability to think on your feet.
• A passion for delivering exceptional customer experiences.
• Banking or financial services experience is a plus.
• Proactively engage with customers to understand their needs and provide tailored banking solutions.
• Resolve customer concerns with empathy and efficiency to ensure a seamless experience.
What We’re Looking For:
• Strong communication and interpersonal skills.
• Proven experience in customer service, retention, or relationship management.
• Problem-solving mindset and ability to think on your feet.
• A passion for delivering exceptional customer experiences.
• Banking or financial services experience is a plus.
Why Join ADIB?
• Be part of a dynamic and innovative team in one of the region’s leading banks.
• Enjoy opportunities for professional growth and development.
• Make a meaningful impact on our customers’ financial journeys.
• Be part of a dynamic and innovative team in one of the region’s leading banks.
• Enjoy opportunities for professional growth and development.
• Make a meaningful impact on our customers’ financial journeys.
To apply send your cv to :
ahmed.a.abdelkhalek@adib.com
