About the Job:
- Ensuring that Staff Feedback programs are being administrated effectively according to the COPC approach and OD Calendar Timeliness
- Responsible for consolidating staff feedback analysis on frequent basis reporting it to management to develop necessary actions
- Documenting Staff Feedback action plan and following up on Plan implementation with respect to due dates
- Responsible for investigating in escalated cases received through the staff feedback channel of escalation till the resolution of the case and satisfaction with respect to time and dynamics of operations
- Ensure proper recording, documentation, and closure for all employees’ problems by recommending procedure/Process modifications or improvements.
- Provide HR support to all departments as requested, including investigating employee relations complaints, answering human resources questions and following up on inquiries.
- Reviewing skip level program/Exit Interviews procedures and results and ensure improvements are made.
- Responsible for the overall performance of the mentoring team (Coaching, support, development).
Interested candidates should send their resumes at islam_ahamam@rayacorp.com
