Location: Sheraton Heliopolis
Duties and Responsibilities:
Operational duties include coordination with shippers, truckers, shipping lines and agents for the export of shipments.
Maintain high work volume with low errors.
Negotiate cost-effective rates with service providers to ensure maximum profitability.
Arranging for pick-up or inland transportation.
Booking and document preparation (bill of lading, invoicing, export declaration, ISF filing, pre-alerts, etc.)
Customer Service responsibilities and choosing proper routing appropriate to the customer's needs.
Maintain the standard operating procedures and customer profiles.
Participate in quotes for overseas agents as requested.
Immediately report problems, operation disputes or discrepancies to supervisor.
Meeting client requirements in terms of data input, and general customer service inquiries related to tracking & tracing.
Strong verbal and written communication skills, and PC skills.
Willingness and flexibility to learn and work with developments in I.T. operations systems and applications.
For interested candidates, please send your CVs at sarah.ahmed@tiffanycargo.com
