Vodafone is currently hiring a Core Support Technical Specialist, who will be responsible for the below:
- Handling Core 2nd line support daily activities.
- Handling and troubleshooting relevant Ericsson nodes problems (MSCS-MSCBC-IPSTP-MGWS).
- Applying relevant core network changes according to Change management guidelines.
- Interfacing and communicating with vendors, to track and follow up for the escalated problems, and planned nodes maintenance activities (software maintenance, upgrades and preventive maintenance).
- Minimizing customer experience in emergencies and planned activities, introducing relevant appropriate preventive actions to keep highest network availability.
- Following procedures and processes in all team activities.
- Maintaining S/W and H/W levels of relevant nodes, to be in the best shape, with edge level.
- Building highest technical skills, and ensure adequacy/compliance to company values.
Qualifications:
3+ years in technical related field.
Technical skills:
-Excellent knowledge in mobile business.
-Excellent knowledge in Operating systems (Linux, Unix).
-Very Good knowledge about signaling.
If you're interested, send me your CV to: sally.abdelwahed@vodafone.com
