IT Help Desk specialist at EGA

Urgently required for Egyptian German Automotive Co. (EGA) 
"IT Help Desk specialist" 

• Role:

- Follow-up and solving open tickets and achieve agreed SLA through ticketing system.
- Responsible for Client assets management, spare parts stock control and documentation updates.
- Installation of IT network racks, IT rack components.
- Experience of computer software and hardware troubleshooting (PCs, Laptops, printers, Mobiles, Tablets, Scanners and photo copiers).
- Install and configure Microsoft products (Windows XP, 7, 8, 10 /Office 2010, 2013) and Non Microsoft Products. 
- Maintenance of surveillance systems / attendance equipment.

• Qualifications:

- Bachelor Degree is must.  
- Experience 2 - 4 years of experience
- A+ - N+ is an asset           
- MCSA is an asset.

• Skills:

- Problem Solver is a MUST.
- Very good English language, 
- Excellent Communication skills
- Self-Initiative.
- Self- Organizer
- Willing to learn

• Working Conditions:

- Location 6th of October City.  5 Working Days and 2 off.
If you are interested send your updated CV to hr@egasae.com and mention "IT Help Desk specialist" in subject.