Urgently required for Egyptian German Automotive Co. (EGA)
"IT Help Desk specialist"
• Role:
- Follow-up and solving open tickets and achieve agreed SLA through ticketing system.
- Responsible for Client assets management, spare parts stock control and documentation updates.
- Installation of IT network racks, IT rack components.
- Experience of computer software and hardware troubleshooting (PCs, Laptops, printers, Mobiles, Tablets, Scanners and photo copiers).
- Install and configure Microsoft products (Windows XP, 7, 8, 10 /Office 2010, 2013) and Non Microsoft Products.
- Maintenance of surveillance systems / attendance equipment.
• Qualifications:
- Bachelor Degree is must.
- Experience 2 - 4 years of experience
- A+ - N+ is an asset
- MCSA is an asset.
• Skills:
- Problem Solver is a MUST.
- Very good English language,
- Excellent Communication skills
- Self-Initiative.
- Self- Organizer
- Willing to learn
• Working Conditions:
- Location 6th of October City. 5 Working Days and 2 off.
If you are interested send your updated CV to hr@egasae.com and mention "IT Help Desk specialist" in subject.
