Academic and professional qualifications:
Bachelor’s degree in Computer Science / Computer Engineering
MCP and MSCE certifications are asset.
Experience:
1-2 years relevant experience in IT Help desk
Supports all employees by Providing hardware, and software maintenance to ensure their satisfaction with the IT service.
Preventive Maintenance
Provides a preventive maintenance service for all users by daily and weekly visits to sites to avoid IT problems e.g. (slow system Performance).
Data Backup Procedures
Maintains the data backup procedure for User PC’s or Directories to ensure that all the computer data is secure & available by the daily and monthly backup and follow-up.
Departmental Assets Management
Completes departmental assets management by collecting hardware details information to generate the required reports.
Hardware & software
Build, deploy, and manage desktops and laptops hardware and software for employeesTelephone system and mobile phone
Support telephone system and mail configuration on mobile phone.
Interested candiate should apply thier resume through: HRAfia@savola.com
